Refund policy

Refund, Return, and Cancellation Policy — Too Cute To Boot LLC

At Too Cute To Boot LLC, every product is made to order through our print‑on‑demand partner, Printify. Because items are produced specifically for each customer, our policies follow Printify’s guidelines for returns, refunds, and cancellations.

Order Issues and Quality Concerns

If your order arrives damaged, misprinted, defective, or materially different from what you ordered, we will provide a replacement at no additional cost.

To request a replacement, please contact us within 7 days of delivery and include:

Your order number
A clear photo of the issue
A brief description of the problem

Email: toocutetobootllc@icloud.com

Printify requires photographic evidence to process replacements. Requests submitted without photos cannot be approved.

Returns and Exchanges

Because each item is custom‑printed, we do not accept returns or exchanges for:

Incorrect size ordered
Buyer’s remorse
Change of preference
Items that match the product description but are no longer wanted

Please review all product details and sizing charts carefully before placing your order.

Refunds

Refunds are only issued under the following circumstances:

The item arrives damaged or defective
The print quality is flawed
The product received is incorrect compared to your order
The package is confirmed lost in transit by the carrier

If approved, refunds are issued to the original payment method.

Refunds cannot be issued for:

Incorrect or incomplete shipping address provided by the customer
Delays caused by the shipping carrier
Items returned without authorization
Items that have already been replaced

Lost or Missing Packages

If tracking shows “delivered” but you did not receive your package, please contact the carrier directly. If the package is confirmed lost in transit, we will work with Printify to issue a replacement.